Penny pinchers - Saved money total

[Deano...]

A running total of the money we have saved people, who would have otherwise had to pay out, simply because they didn't know their rights or had the wrong approach.

The format:

When (For whom) - List of charges saved - action the person had already tried - Penny pincher's action - total money saved

This running total does not include money saved via:
* Shopping discount codes (available for members in our hidden "online shopping" section)
* Gardening tips (Used instead of buying)
* Swapshop section (Where unwanted items can be exchanged for FREE)
* Recycling (When money is paid for your household waste)
   

[Deano...]

* March 2008 (Own) - Unfixed fault, standard bill - ongoing fault (over 100 hours on the phone covering 2 years!) - 3 emails and 2 phone calls - saved £283
* May 2008 (Penny pinchers member) - Billing error - 1 year payment charges credited and "goodwill gesture" - 3 months with various call centres - 3 phone calls - saved £35
* May 2008 (Neighbour) - Fault repair charge, late payment charges, reconnection fee - full service restarted - 4 months of letters and phone calls - 2 phone calls - saved £203
* June 2008 (Friend) - reward charges, rental charges, account charges, service charges - service restarted - 2 months of emails and phone calls - 3 head office emails - saved £259
* July 2008 (Friend of the site) - Termination of service, billing error, payment charges, penalty charges - free reconnection of service, adjustment to account (to stop it happening again) - 6 hours of phone calls (over 2 months) - 2 phone calls - saved £380
* July 2008 (Own) - Charged for setting up service to resolve a fault - ongoing fault - (3 phone calls totalling 1 hour) - email to chairman's office contact - saved £50
* August 2008 (Family) - Car insurance costs for next 12 months - renewal price quoted £1220 - using penny pincher's insurance renewal tips - got the quote down to £772 for next 12 months (interest free) - saved £447
* September 2008 (Own) - Company charging extra charges against their own advertising - 1 letter (recorded delivery) plus 1 email (inc. screenshot of company policy) - company conceded that I was correct - £55 refunded

2008 running total saved (As of September 1st 2008): £1712

[Deano...]

Reversal of parking ticket for a friend of the family - SAVED £25

2009 running total saved (As of February 16th 2009): £1737

[Deano...]

Refund of charges from Timeshare scam company (Holiday network solutions) - Friend of the website - SAVED £860

See thread here for full details

2009 running total saved (As of April 20th 2009): £2597